People
Identify users, bystanders, maintainers and vulnerable groups.
Reading method · 02
Users, bystanders and environment
Map operators, recipients, visitors, children, pets and people with disabilities before defining normal use.
Evidence statusService decision framework · site and user validation requiredLast reviewed: 14 August 2026
02
FUURAA thesis
People who never chose the robot can still shape and bear its risk.
Engineering map
Turn the title into engineering objects that can be observed, measured and reviewed.
Each layer states the boundary to establish and the evidence needed for the next decision.
Environment
Record doors, lifts, stairs, clutter, noise, lighting and networks.
Behaviour
Include crowding, play, obstruction, curiosity and misuse.
Verification questions
Write the questions first, then decide whether a demo, test, pilot or operating record can answer them.
Each question needs an object, conditions, denominator, threshold and accountable decision owner.
- 01
Who can enter without training or consent?
- 02
Who cannot see, hear or reach the interface?
- 03
How do children and pets change risk?
- 04
Which changes invalidate the map?
Evidence to preserve
Enable the next reader to reconstruct conditions, results, failures and the decision.
A conclusion alone loses reviewability; raw records, configuration and exclusions matter too.
- 01
Evidence package 1
Stakeholder and bystander map
- 02
Evidence package 2
Site-condition envelope
- 03
Evidence package 3
Observed accessibility findings
Scope boundary
State what this evidence still cannot be generalised to.
- 01
Testing with trained adults in a quiet venue does not represent an open public space or home.
- 02
This is an engineering reading and decision framework; it does not replace application-specific risk assessment, conformity work, procurement acceptance or professional advice.
Sources and evidence status
Read standards scope, measurement evidence and application conclusions separately.
Source dates and review status remain visible; external sources open in a new tab.
01
ISO · 2023-11
↗02ISO 31101:2023 — Safety management for services provided by service robots
Addresses safety management for service-robot applications in human spaces with trained and untrained people.
ISO · Verified 2026-08-14
↗ISO/FDIS 13482 — Safety requirements for service robots
The proposed scope addresses service robots in personal and professional or commercial applications, including physical human–robot contact.